Terms and Conditions

Terms and Con­di­tions
Last updat­ed: Jun 5 2025

Wel­come to the web­shop of N O R M A L S at https://normalfutu.re/shop, oper­at­ed by N O R M A L S GbR (“we”, “us”, or “our”). These Terms and Con­di­tions gov­ern your use of our online shop and your pur­chas­es through it.

By access­ing or using this web­site, you agree to be bound by these terms. Please read them care­ful­ly before plac­ing an order.

1. Scope

These Terms apply to all orders placed through our web shop. The ver­sion valid at the time of the order shall apply.

2. Products and Availability

We offer t‑shirts, cloth­ing, acces­sories, and may occa­sion­al­ly sell books, post­cards, or small objects. Most items are ful­filled via third-par­ty print-on-demand providers. Some items may be shipped direct­ly by us in the future. Avail­abil­i­ty is sub­ject to change and may vary depend­ing on the ful­fill­ment method.

3. Ordering and Contract Formation

  • By plac­ing an order, you make a bind­ing offer to purchase.
  • A con­tract is formed once you receive an order con­fir­ma­tion email from us.
  • We reserve the right to reject orders for legit­i­mate reasons.

4. Pricing and Payment

  • All prices are in Euro and include applic­a­ble tax­es, unless stat­ed otherwise.
  • Pay­ment is processed through the pay­ment options offered dur­ing check­out via WooCommerce.

5. Shipping and Delivery

  • Deliv­ery times vary depend­ing on your loca­tion and the ful­fill­ment provider.
  • We are not respon­si­ble for delays caused by third-par­ty print-on-demand ser­vices or postal services.
  • Ship­ping costs are cal­cu­lat­ed dur­ing checkout.

6. Returns and Refunds

As most of our prod­ucts are made to order, returns or exchanges are only pos­si­ble in cas­es of defects or incor­rect items.
If there is a prob­lem with your order, please con­tact us with­in 14 days of receipt. Include order details and pho­tos if applicable.

7. Intellectual Property

All con­tent on this site — includ­ing text, graph­ics, logos, images, and prod­uct designs — is the prop­er­ty of N O R M A L S GbR or its licen­sors and is pro­tect­ed by copy­right and trade­mark laws.

8. Liability

We are liable only for intent and gross neg­li­gence. We are not liable for indi­rect dam­ages or loss­es unless required by law.

9. Governing Law

These terms are gov­erned by the laws of the Fed­er­al Repub­lic of Ger­many. Any dis­putes shall be sub­ject to the juris­dic­tion of the courts in Berlin, Germany.

10. Contact

If you have any ques­tions about these Terms and Con­di­tions, you can con­tact us here.

Offi­cial com­pa­ny name: N O R M A L S GbR
Web­shop: https://normalfutu.re/shop